frequently asked questions
Do you have questions about the production, purchase, or materials used for tenhaag sneakers? We have compiled a list of the most frequently asked questions and answers.
retail
tenhaag sneakers are available from selected retailers. You can find a tenhaag retailer near you using our retailer search.
You can order tenhaag sneakers from the tenhaag online shop, among other places.
Prices for tenhaag sneakers can be found in the tenhaag online shop or at a specialty retailer near you.
shipping & returns
Please contact our distribution partner Schuhe Lüke GmbH directly with any questions relating to your order. You can get in touch with them here.
If you would like to make a complaint about your tenhaag sneakers, please contact the retailer from whom you purchased the shoes. They will be happy to discuss the matter further with you.
products
tenhaag sneakers are available for women in UK sizes 3,5 to 9,5 and for men from 6,5 to 12,5. tenhaag sneakers come in UK half sizes to guarantee the best possible fit. And best of all, our shoes are true to size, so you can be sure they fit you perfectly. You can find more information on our shoe sizes for men and women in the size charts below (UK and EU sizes):
tenhaag sneakers come in UK half sizes to guarantee the best possible fit. And best of all, our shoes are true to size, so you can be sure they fit you perfectly.
All of our sneakers have a removable insole, which you can easily replace with your own special insole.
tenhaag sneakers are the perfect all-rounder for your active lifestyle and will accompany you from the office to the gym. Thanks to their advanced shock absorption, ultra-lightweight sole and breathable mesh lining, your feet won’t get tired even after many hours of wear.
Yes, our sneakers are made of 100% vegan materials. Our eco friendly and extremely durable shoes offer everything you would expect from a modern sneaker.
Our tenhaag sneakers are made with breathable and eco friendly mesh. We are careful to use innovative and sustainable materials. The tread of our sneakers is 100% natural rubber. We also use recycled materials. The soles, the insoles, and even the laces of our sneakers are made from recycled polyester. We use a combination of recycled TPU, recycled CD powder and coffee grounds for the toe and heel caps.
The difference lies in the fit of the sneakers. Our women’s shoes have a slimmer last shape than our men’s shoes. Women with wider feet can, therefore, also wear our men’s shoes if the size is available – and vice versa.
production
tenhaag sneakers are produced in Vietnam.
care
The shoes should not be washed in the washing machine. To clean them, please only use a damp cloth and/or a special foam cleaner from a specialty store. Take care not to expose your sneakers to direct heat when drying them. Stuff your shoes with newspaper and leave them to dry at room temperature. Avoid drying them over the fire, oven, or heater.